Visit our full FAQ for the Peach Perks program here: https://www.peachandlily.com/pages/peach-perks-faq

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. The minimum order threshold is $35 before shipping and tax. Read full FAQ here.

Once your order has been shipped, you will receive a confirmation email including your tracking number. You can use this number to track your orders progress on the courier's website. Additionally, you can log into your Peach & Lily account to view your order history and track the status of your current orders. Should you run into any issues with tracking your order, our customer service team is ready to assist you!

We will do our best to process order cancellations (and/or changes) but our ability to do so depends on if an associate can "catch" the order before it is sent to our warehouse floor. This is the point at which the box is packed and set aside for shipping along with the rest of the orders received in the past 24+ hours. Please e-mail us as soon as possible for a cancellation request so we can determine if we are still able to process the cancellation.

At Peach & Lily, we strive for complete customer satisfaction. If you are not 100% satisfied with your purchase, you can return items in your order within 30 days of receipt for a full refund or exchange. To start a return, contact our customer service team at hello@peachandlily.com. Please include your order number and the reason for the return in your message, and note that all items must be returned in their original packaging and condition. For more detailed information, please visit our Returns & Exchanges page.

Our website can only apply one promotional code per single order. Promotional codes are unable to be used in conjunction with other promotional codes on the same order.

All site-wide promotional sales (Black Friday and Cyber Monday sales most notably) are final and these orders are not eligible for return/refund.

We realize the dates on our products can be confusing (we get this question quite a bit) as some products have the expiration date printed while others have the manufacturing date printed. That being said, many if not most of the products on our site have the manufacturing date (as is often the case with Korean cosmetics), and the date is usually followed by the word "제조," which, in English, means "manufacture." If you are still unsure about the date on your product, feel free to contact us at hello@peachandlily.com.

Absolutely! We would love to answer any questions you may have and help you learn more about the products on our site. E-mail us at hello@peachandlily.com to get advice from our expert team. We will do our best to reply as soon as possible!

Korean skincare is renowned for its relentless innovation, advanced technology, and significant investment in R&D. This has led to pioneering products and ingredients that deliver superior skincare and transformative results.

Peach & Lily invites you to experience the difference between Korean and American skincare firsthand by comparing your existing routine with a Korean one and seeing which you prefer.

Korean skincare, also known as K-beauty, refers to skincare products and routines originating from South Korea. These products are formulated with gentle ingredients, innovative technology, and multi-step regimens for radiant, healthy skin. Korean skincare is popular worldwide thanks to its keen focus on hydration, nourishment, and protective benefits, catering to a wide range of skin concerns with products like sheet masks, essences, and snail mucin serums. The holistic approach of K-beauty promotes a skincare ritual that is as much about self-care and beauty as it is about results.

The first step in starting your Korean skincare journey involves understanding your skin type and concerns. That way, you can choose the products that best suit your skin type. A simple K-beauty routine includes cleansing, toning, treating, moisturizing, and sunscreen application. Gradually, you can begin to introduce additional steps into your routine such as the application of essences, serums, and masks based on your skin’s needs. When introducing new products to your routine, it's recommended to do so one at a time, paying careful attention to how your skin responds.

Yes! Korean skincare products are formulated to cater to a wide range of skin types, including sensitive, oily, dry, and combination skin. K-beauty utilizes gentle formulations with effective ingredients that balance and nurture the skin. It's always recommended to patch-test new products and check product descriptions to ensure they're compatible with your skin type and concerns.

Many Korean skincare brands are leading the way in sustainability by using eco-friendly packaging, natural ingredients, and cruelty-free testing methods. Brands are increasingly focusing on reducing their environmental impact through refillable products, minimal packaging, and responsible sourcing. Consumers are encouraged to research brands’ sustainability practices to make informed choices.

Authentic Korean skincare products can be purchased from peachandlily.com, reputable online retailers, official brand websites, and specialty stores worldwide. Be sure to buy from authorized sellers to avoid counterfeit products. Checking out reviews and researching retailers can help you find reliable sources for genuine K-beauty products.

Yes, Peach & Lily is deeply rooted in Korean beauty traditions. Our founder Alicia Yoon is from Korea and has been committed to bringing the best of Korean skincare to the States by sourcing products directly from Korea and Japan, or other Korean-inspired brands on a global level.

Peach & Lily was founded by Alicia Yoon, a recognized expert in Korean skincare. She leads the Peach & Lily team in bringing the finest Korean beauty standards to the global market.

Peach & Lily offers a wide selection of Korean skincare, body care, haircare, and beauty products, embracing the full spectrum of beauty and wellness.

Yes. Peach Slices offers quick and easy targeted solutions for common skin issues like acne, oil, and redness with a signature playfulness. Both brands, Peach Slices and Peach & Lily, are dedicated to bringing high-quality Korean beauty products to their customers.

Yes - Peach & Lily offers FDA-approved skincare products like those in the Peach Slices Acne Routine, which combines potency with gentleness for effective and skin-friendly treatments.

Peach & Lily's skincare products are distinguished by our commitment to harnessing the power of natural ingredients combined with cutting-edge technology. Our formulations are designed to deliver effective, gentle skincare solutions for all skin types, focusing on innovative Korean beauty trends and ingredients. We ensure that all our products are cruelty-free and formulated without harmful chemicals, prioritizing your skin's health and wellness.

To find the perfect skincare products for your skin type, please email lily@peachandlily.com. Our licensed skin therapists will provide 1-on-1 consultations that include detailed information on all the benefits ingredients, and usage instructions for our products to help you make the best decision for your skin.

Absolutely! Peach & Lily offers a wide range of products specifically formulated for sensitive skin. Our products are designed to be gentle yet effective, with zero irritation. We carefully select ingredients that soothe and nourish sensitive skin, ensuring that each product meets our high standards for safety and efficacy. Look for our sensitive skin recommendations and filter options on our website to find the best solutions for your skin.

While Peach & Lily caters to various skin concerns, we offer specific products for acne-prone skin, especially through our Peach Slices line, though it's best to verify by checking product information pages.

Peach & Lily offers a mix of products, some of which are organic. Customers are advised to check product labels for specific organic certifications.

Peach & Lily features products suitable for a wide audience. However, it's recommended to check individual product labels to determine if they are appropriate for children.

Peach & Lily upholds the highest standards of clean beauty with our 100% Worry-Free promise. This ensures all of our products are toxin-free, vegan, gluten-free, and fragrance-free, prioritizing safety and ethics with a Leaping Bunny certification.

Absolutely! Peach & Lily maintains clean and ethical standards by offering cruelty-free, vegan, gluten-free, alcohol-free, fragrance-free, and Leaping Bunny Certified products only, without compromise.

Yes, Peach & Lily is committed to ethical practices by never testing on animals across our entire production chain and ensuring all products are cruelty-free, across every global market.

At Peach & Lily, quality and safety are our top priorities. We rigorously test all of our products for efficacy and skin compatibility. Our formulations are developed in collaboration with top dermatologists and adhere to the highest quality control standards. We also value transparency, providing complete ingredient lists and sourcing information for all of our products. Our commitment to high-quality, safe skincare solutions is unwavering.